Customs And Taxes
ăOverViewă
Because of the relative novelty of the technology and the possible relationship to tobacco laws and medical drug policies, e-cigarette legislation are currently pending in many countries. HUAYAO NETWORK TECHNOLOGY CO.,LIMITEDÂ appreciate you doing a research about import risks on your local country firstly.
The customer is responsible for all customs issues including tariffs, taxes, import laws and item seizures in destination country.
1ăHow Are Tax and Customs Duties Handled?
-
We don't charge any sales tax or export duties.
-
However, if the package is checked by your country's customs office when the item arrives in your country, customers are responsible for import duties, tariffs, and taxes. We are not responsible for products being confiscated by the Customs in your countries.
-
All customers are responsible to check with your local Customs office for any potential import taxes, duties, and tariffs.
2ăMy Order Was Returned to HUAYAO NETWORK TECHNOLOGY CO.,LIMITED by My Customs
-
We are so sorry to hear it. If your customs need us to offer Pro-forma Invoice to clear customs, please contact us, we will send you as soon as possible.
-
If your order was refused by them unfortunately, sorry that we can do little about it, and according to our experience, there will be returning shiping fee caused, if the returning shipping fee is higher than your goods value, we would suggest you to apply for your customs to destroy the parcel directly in order to reduce the losses, as all the possible returning shipping fee and customs fee when arrived at China will be at your expense. Meanwhile if the returning shipping fee is less than your goods value, as soon as we have received your parcel, we will refund you the goods cost deducting the shipping fee caused, hope to get your understanding.
-
For the package which we cannot get back. In this case, we will not be able to refund for your order. Please be noted, thanks.
3ăOur Practice to Help Clear Customs
-
Generally, there will be a package list inside the parcel. It is a complete list of items we sent, it will also instruct you how we packed. This package list can be removed if you leave an message or payment note to remind us of it.
-
Generally, we don't declare any parcel as "e-cigarette" directly, and we declare as atomizer, coil, tube, etc. We also mark a lower value to avoid tax. For small orders. If you want us to mark certain amount, feel free to leave an order message before you submit your order.
-
If you have special packing or declaration instructions, please leave an message in order message box or payment note to let us know, we would like to follow your instruction and we will also give you our suggestion.
